Discover Your Perfect Adventure

Data Collection and Usage

Benchmark Travel Guides LLC ("we," "us," or "our") collects personal information to provide exceptional travel planning services. This includes:

• Contact information (name, email, phone number)
• Travel preferences and requirements
• Payment information for bookings
• Communication records for service improvement

How We Use Your Information

Your personal data is used exclusively for:

• Creating personalized travel itineraries
• Communicating about your travel plans
• Processing bookings and payments
• Providing customer support
• Sending travel updates and recommendations (with consent)

Data Protection

We implement industry-standard security measures including SSL encryption, secure servers, and limited access protocols. Your data is never sold to third parties.

Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us at [email protected] for data requests.

Last Updated: January 2024

Service Agreement

By using Benchmark Travel Guides services, you agree to these terms and conditions. Our services include travel planning, itinerary creation, and booking assistance.

Client Responsibilities

• Provide accurate information for travel planning
• Review all itineraries and bookings carefully
• Maintain valid travel documents
• Comply with destination-specific requirements

Service Limitations

We provide travel planning and booking services but are not responsible for:

• Weather conditions or natural disasters
• Third-party service provider changes
• Government travel restrictions
• Personal emergencies or health issues

Cancellation Policy

Cancellations must be made according to individual booking terms. Service fees may be non-refundable depending on the stage of planning completed.

Liability Limitation

Our liability is limited to the value of services provided. We recommend comprehensive travel insurance for all trips.

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including:

• Session management
• Security features
• Form submission

Analytics Cookies

Help us understand website usage patterns:

• Page views and visitor behavior
• Popular content identification
• Performance optimization

Marketing Cookies

Used to deliver relevant advertisements:

• Personalized content recommendations
• Social media integration
• Third-party advertising

Managing Cookies

You can control cookie settings through your browser preferences or our cookie consent tool. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use services from trusted partners like Google Analytics and social media platforms, which may set their own cookies according to their privacy policies.

Last Updated: January 2024

Your Data Protection Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access

You can request copies of all personal data we hold about you, including how it's used and who it's shared with.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure ('Right to be Forgotten')

You can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for our services.

Right to Restrict Processing

You can request limitation of how we process your personal data in specific situations.

Right to Data Portability

You can request transfer of your personal data to another service provider in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data for direct marketing purposes or legitimate interests.

Legal Basis for Processing

We process personal data based on:

• Contractual necessity for providing travel services
• Legitimate interests for business operations
• Your explicit consent for marketing communications
• Legal obligations for record-keeping

Data Transfers

When we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within one month.

Last Updated: January 2024

Digital Millennium Copyright Act Compliance

Benchmark Travel Guides LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide written notice including:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• Good faith statement that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

Designated Copyright Agent

Send DMCA notices to:

DMCA Agent
Benchmark Travel Guides LLC
1247 Broadway Ave
New York, NY 10001
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Description of removed material and its former location
• Good faith statement that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights of others.

Safe Harbor

We comply with DMCA safe harbor provisions and will process legitimate takedown notices promptly.

Last Updated: January 2024